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FAQ

Q: Where is your factory located? How can I visit there?

A: Shenzhen City, China; 40min by car to Shenzhen Baoan Airport and 2h by train to Hong Kong.

Q: What's the lead time and shipping time?

A: For sample order, 1-3 days lead time, for general large order,3-7 days lead time. We send goods by FedEx , DHL , TNT ,EMS,UPS etc express normally, 3-5 workdays as delivery time. This way might be a little expensive but fast and safe for uv gel products.

Q: How about the quality control?

A: We have Professional Quality Inspection Department always pay great importance for QC.

Q: How about the after-sale service?

A: Please contact our sales by email/whatsapp/Tel or skype, any question will be responsed accordingly within 24hours.

Q: How can I place a order & payment?

A: Please contact our sales for professional service. Our company accepts T/T、West Union、PayPal 、XTransfer etc payment.

Q: How about import customs fee?

A: Please pay attention: Our sales will declare the value as customer's require normally.The buyers' responsibility include Import duties, taxes and charges are not included in the item price or shipping.

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